Tag: story

A Crazy Day

A quick story about the struggles of air travel, from January 20, 2009

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Crazy day. A tale that actually began and ended at Gate 2. The gate used by the flights going to and returning from Regan National.

I had to go to Louisville today for a couple days worth of work which I managed to finish in just less than 5 hours total time. So I turned myself around and grabbed a flight back home. Made for a nice 20 hour day with travel and all, but being at home and alone I guess is better than being in Kentucky, at all.

Almost didn’t get there though; this morning at Regan National, they couldn’t find our plane.

If you’ve never flown US Airways Express through Regan, consider yourself lucky, but then listen to how archaic this system is:

Flights all park out on the tarmac and the airport buses the passengers to and from the planes and the terminal. They have two gates from which all express flights depart, which basically just designates which bus you get on, but they release three flights for boarding at a time.

Fortunately this morning was a light traffic day, unlike the afternoon, and evening when Regan National turned into a zoo because of the inauguration ceremony tomorrow. There were only about 10 people on the flight to Louisville but we all got a tour of the departure area because they couldn’t decide which plane was actually ours. So the bus took us from the terminal, to a plane, and back… then back out to the planes, then back to the terminal… then back out to the planes…. Then back to the terminal.

In between each trip the driver had to have a face to face discussion or argument with crew, ground personnel and the gate dispatcher. He has a radio on the bus, so I still have no idea why he had to drive back and forth to discuss these things in person.

But eventually we found a plane they would let us use and imagine the surprised crew who had been there waiting for us for 20 minutes.

Ahhh… Monday mornings are the best.

And next week I start five straight weeks of work in Louisville…

I will need drinks. Lots of strong, strong drinks.

Car Troubles in Kentucky

This one, from February 12, 2009. A strange tale to offer some perspective on the issues I used to face when traveling.

This was one of the more unusual ones.

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So, here is a good one.

Just when I thought Kentucky couldn’t get worse…

..on the advice of the vendor reps I am working with, they recommended staying at the Seelbach hotel – a 100 year old, legendary hotel in down town Louisville. A lot of history, now owned by Hilton and refurbished... a really neat place.

I have to say the hotel itself is amazing. A lot of old character and charm… comfortable just like any other Hilton. Good restaurants and bars inside.

But the oddest thing happened tonight.

The reps suggested I valet my car. The difference between self-parking and valet is only $4 and valet is so much easier. All good by me. I returned to the hotel around 7PM tonight and told valet I would be back in about an hour to grab the car to go out to dinner. They said, no problem, they’ll just leave it up front for me and ready for my return.

Cool.

So around 8PM I went downstairs and there was my car right where I parked it. Fantastic. I approach the valet stand and ask the obviously nervous and scrambling attendant for the key to my car.

“Oh, you have the silver Nissan?” he asks.

“Yeah, I think it’s number 302 or something… the valet this morning wouldn’t give me my claim receipt so…”

He cuts me off… nervous and panicky.

“We have a problem, well, not our fault, really, but, it’s a serious problem…” he said rapidly.

“Ohhh k.. what’s the problem?”

“Well *ahem* this has never happened before… we’re really sorry... but… apparently someone broke into our valet box as stole the key for your car.”

Me *dumbfounded*.

“Uhhhhh.. ok? So… ?”

“Well, they took keys to about six cars... all we had in there. Yours is one of them.. and the other two next to yours. The van has been clicking like someone has been hitting the buttons so the police are hiding across the street watching all the cars. Your car won’t go anywhere without them seeing so that isn’t a problem… but... do you need your car?”

At this point… what would you say?

I have nothing of value in the car… and it’s a rental… so… whatever. This is more of an inconvenience than anything. But… wow.

The guy couldn’t be more apologetic or accommodating. He paid for a taxi to take me to dinner, and back. But, seriously, how does a reputable, high-end hotel in the middle of a busy downtown market district allow this to happen?

Seriously.

This was a first for me.

I returned to the hotel after dinner and was met by the hotel manager and a locksmith. They explained where they were – since it was a rental they couldn’t just go to Nissan and get a new fob keyed, they had to go through Avis. They asked me for my contract, which of course was locked in the car. No worries – I called Avis first and went around the phone call transfer circuit to get to someone who could handle this. He suggested there might be a spare fob in the spare tire well, or call the airport maintenance tomorrow and the might have one. Odds are, neither are the case since the car has tags from another area.

The hotel head honcho - he too was apologetic and after the locksmith broke into the car to see if we could locate the spare fob in the trunk he dove right into the back seat to dig into the trunk and find that fob. Pretty spry for his age.

No luck. The car still sits in front of the hotel.

They have all been very attentive to the situation... but…

Does it ever get more strange than Kentucky?

Part two…

Had to put some time into working this out with Avis this morning. Of course at 8AM none of the hotel management was in yet and the lackey running the valet desk was up to his ass in pissed off people demanding their cars. I had more luck dealing with the locksmith who had returned with keys for another person’s car and was checking on replacing the fob for mine.

Avis agreed to just replace the car and were bringing a new one on a flat-bed, which they would then haul out the Nissan on.

Unfortunate – I really like the Nissan. Now I’ll probably get a 1972 Pinto…

But that will wait until I return to the hotel. There is still work to be done. The locksmith was kind enough to give me a ride to the hospital – which is only about 8 blocks from the hotel. Still, on a cold morning that is more than appreciated.

I’ll deal with the rest tonight…

Betty Crockski’s

On February 22, 2014 I was invited to check out the Grand Opening Celebration of Buffalo's newest food truck, Betty Crockski's. Home made Pierogi and Sausage are their specialties, and the food at this event did not disappoint! And with Dyngus Day right around the corner, they're sure to hit the ground... rolling! Check them out, coming to a street corner near you!

Stone Ground

Lying on a bed of slate and stone
Spirit empty, for love unknown
Broken hearts mend slower than bone
Flesh stings from wounds not sewn
Body lacking both hearth and home

Something... Rome? Nome? Garden Gnome?

...and shit, now I've got nothing.

Sometimes my poems happen that way. I have such grandiose plans to make them something special, something emotionally challenging and stirring. Something that will take the reader's breath away. Then I lose my train of thought, and get lost in the words of others usually. It's different now than in the days when I would focus on music I can feel, the mind blanking white noise of jet engines and the body numbing release of drinking until I had my fill.

And here these words sit. Idle. Not moving. Not moving anything or anyone.

Maybe they should sit on their own. Maybe they need some accompaniment.

A photo? More verses? A quote that can give them balance?

If this was a piece of paper I would probably just spill some coffee on it for character...

Oh, and in case you missed it "Ground" in the title is a verb, past-tense. Not a noun.

Just clarifying.

Tips For Happier Traveling

If you know me personally, or if you have read through my blog, you know that I love to travel and spent over three years moving about the continent on a weekly basis as part of a contract that I was working on. When I started that contract in February of 2006, traveling was foreign to me. Although I knew I wanted to travel and see other places, I never really had traveled significantly, so to be thrown into daily jetting from city to city was a bit overwhelming at first.

Here is how it started: I would fly to a new city, get my rental car, check into my hotel room, eat breakfast at the hotel, work at a hospital for 12-14 hours, get take-out or stop at a known restaurant (usually a chain) and then hide in my hotel room until the next morning when I would do that again.

I traveled alone to these jobs, worked alone, spent most of my time alone - so I needed to learn how to be self-sufficient. I needed to figure out where to go, how to navigate new places, get to know the culture a bit, and then go to a new city and start all over.

I did that for months, and aside from the rare exception when I would have a traveling companion to work with, I had to learn really quickly how to deal with being by myself and surrounded by strangers. It led to a lot of self-reflection, self-discovery and a deep examination of social interaction, social expectations and what they all really mean.

After about six months it occurred to me that I was missing out on a lot of great experiences by allowing myself to hide away while traveling alone. Sitting alone at a corner table in a restaurant reading a book and avoiding eye contact isn't much fun, or very enlightening. It took a little convincing, but along with other major changes that were beginning to take place in my life I decided it was time to break out of that comfort zone of isolation.

My first step was putting some of my observations to work and to my advantage. The first observation: people drinking alcoholic beverages tend to love meeting strangers. And since I was a stranger to everyone I set out to put myself in the middle of the action. What better places to do this than at local - not chain - restaurants and pubs? I started asking multiple people in the places where I was working, where are the hot-spots in town? Not the party clubs or night clubs, but the pub where everyone goes for good food and good drinks. The watering-holes, the corner pubs, or those small, intimate niche restaurants and bars.

When walking into such an establishment, the host or hostess would ask, "Can I help you?" and I would ask in return, "Can I order food if I sit at the bar?" Some places don't allow that, so it always good to ask. If the answer was positive, to the bar I would go. Next step: don't sit at the bar where no one else is sitting. Yeah, I know the social norm is to leave the "safety seat" as a personal space cushion unless the bar is packed, but you're not going to meet anyone sitting six bar stools away from the nearest patron. The next question is who do you sit next to? A good option is finding the person who also appears to be alone. Chances are they will welcome some conversation. Another good choice is anyone who is also eating at the bar. You're there for the same reason; natural conversation starters are there for the taking.

"Hey, it's my first time here - can you recommend something on the menu? By the way, I'm Paul - just in town working at (name of where you're working) for a few days. Nice to meet you."

And remember, everyone warms up quickly to, "What are you drinking? Let me get a round for you."

You're not buying for the whole bar, just the person you happen to be getting to know, so drop a few bucks on them. If the drinks are flowing, so is the conversation.

If the place is quiet, as you might find on a Monday night in June, give the bartender the same treatment. Introduce yourself and then treat them like you already know and like them. Same conversation applies, and even if they can't drink while working, they always appreciate the offer.

I met a lot of interesting people doing this, in cities all over the United States, and Canada. The experience I had in Australia were incredible, perhaps once in a lifetime experiences. Without being bold, I might have missed out on those.

Another frequent obstacle was finding meals in airports. Airline travel can quickly become a drag when you're spending time in the lock-down prisons that our airports have become. You pretty much cannot escape chain restaurants in major airports so the best you can do is find that rare one where you can be seated and served at your table. The "cafeteria" type food-courts and kiosk type restaurants abound, but who wants to carry their food around while dragging luggage, or sit in an uncomfortable chair at a departure gate eating from their lap? No thanks. Odds are TSA has already made you feel less than human; give yourself a chance to let someone else take care of those things.

However, the major problem becomes getting a table at such a place. Especially in hub airports with heavy traffic. Space becomes limited in a hurry, and these restaurants are almost always "seat yourself" kind of places, so finding a table is often a challenge that requires time and patience if you want to wait - or bold action and a partial disregard for social expectations.

After a while, I got tired of waiting for tables to open up. Once people get a table, they tend to stay there until it is time for their flight. Honestly, who wants to sit at a gate when you can sit, eat, drink and watch something other than CNN at a restaurant? And since so many flights all take off around the same time frame, by the time a table became available it was often time for me to go to my next flight as well. At which point, I was either skipping a meal entirely or eating from a kiosk.

Both options were very unsatisfactory.

And you can see those taking option #1. Wandering, looking sad yet hopeful that a table will open. Or leaning on a wall, reading a newspaper and glancing up every ten seconds to see if anyone is making a movement that looks like they're leaving their table. The pouncing will then ensue, but often by multiple people at once, creating a tense and awkward situation.

The thing about breaking past social expectations is, you have to do it with confidence. If you're meek, people will put you right back into that bubble. If you do it boldly and leave them with no doubt that then need to accept your actions no matter how uncomfortable it might make them at first in most cases they won't even try to stop you. So as I walked into one of these restaurants, past the people waiting by the wall, I would scan and find an option - and there is always at least one. That business traveler, sitting alone at a table for four. Or similarly, two people sitting at a table for four or more. Plenty of room for another person, or more, but no one dares approach them because it's just not how it's done.

So I would walk up to their table, and ask as I pull out a chair and park my bags, "Excuse me, is anyone sitting here? Mind if I join you?" and as the words, "join you," leave my lips my butt was already in the chair and I was signaling the server to bring me a menu - and hopefully a margarita.

I never found a time where the person was terribly offended or inconvenienced, but a few times they did excuse themselves shortly to go to their gate. Maybe they were put off, maybe they really did have a plane to catch. Regardless, I had a table and a drink, so that wasn't entirely my concern.

My concern then became that I was sitting alone at a table that could fit more people, so I would invite someone waiting for a table to join me.

There's always friends to be made, even in the most awkward of situations.

And those situations also produced some great stories.

I'll tell a few stories in a future entry. I would like to leave this one off with a humorous story from one of my favorite authors, Douglas Adams.

Remember, be confident. Social expectations, at least those that do not infringe upon the rights of others, are often silly limitations to what we can accomplish. Never be afraid to break out of your own comfort zone and often in turn you will break others out of their comfort zones as well.

Thanks for reading!

Cookies by Douglas Adams.

Truth

"You cannot see what I see because you see what you see. You cannot know what I know because you know what you know. What I see and what I know cannot be added to what you see and what you know because they are of a different kind. Neither can it replace what you see and what you know, because that would be to replace you yourself."

-- Douglas Adams, Mostly Harmless

Self-Esteem

Written August 25, 2009

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So many people I speak with have very little self-esteem.

I, myself, am guilty. I’m a chronic non-believer in myself at times. Not in things such as what I can accomplish, or do, or succeed at… but just, in my own self-worth.

Am I good looking? No… Am I lovable? No… Am I worthy of other peoples’ affection or attention? No… Am I funny? Hardly. Am I the person I want to be? I probably never will be…

A lot of those just go into my expectations of myself. Something I can’t control. I demand a lot of myself, at all times. Whether it be to be the man I want to be for me, or the man I want to be for someone else. All these things… they chip away at my self-esteem and always have.

Give me a challenge and I won’t let it beat me. Give me a compliment and I’m defeating myself before anyone else can.

Do you feel that way too?

Odds are if you do, you know it… and you can even admit it. There is no guilt by denial here.

Here’s the thing… the more I see other people do it… people I truly hold in high esteem, the more ridiculous I see my own responses being. Pay attention folks… you know that person you just complimented and they said, “Psshhwwahh! You’re crazy! I am not!”

Yeah… sounded ridiculous, didn’t it? Well… when you give that response to someone, it sounds just as ridiculous to them.

So I’ve learned something over the past few years that this really plays into. If you take that compliment and simply say “Thank you,” that compliment becomes true to you. Keep saying “Thank you,” and eventually, it becomes you. And when it becomes you, you start to see yourself more as the person you want to be.

Words only have as much power as you let them.

Start letting the good words be more powerful to who you are than the bad ones.

Books Are Wonderful

Some images from a Yelp Awareness event at Dog Ears Bookstore and Cafe in Buffalo.

Dog Ears Bookstore and Cafe works in conjunction with schools, other community programs and centers and publishing companies to offer not only a place to obtain books, but to regenerate them in schools and the community. The Dog Ears Bookstore and The Enlightenment Literary Arts Center provide an atmosphere that promotes quiet reading time as well as group discussions and writing programs in order to maximize what literature and literacy have to offer.

All you need to know, kind reader, is that they have free coffee Fridays. Go visit them!

Career Counseling

From July 1, 2008. Another trip to work at the Cleveland VA Hospital, which had to be one of the most depressing and horrible jobs I had done in my years of traveling IT and Project Management.

Mainly, it was government work. No one seemed to care if anything got done, yet complained mercilessly if something didn't work. A contradiction, for sure. But I had a lot of time to talk to the staff and the patients....

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Another Day at a VA.

Days like this frustrate me like no other. An early morning drive to get to a job site to sit around, solve simple issues and basically waste a whole lot of time.

A day of nothing.

It is simply intolerable to me. I feel sucked into this government work mentality… nothing to do? Why do anything? Might as well nap at the desk.

Screw that.

I have too much to do. Unfortunately most of it is at home, in my office. Not here. Not in Cleveland.

I hate clock watching. I hate feeling like I’m trapped and can’t make good use of my time. I hate sitting here thinking about everything that needs to be done, or how much smoother the day would go if only I were in my office helping out where actual work is being done.

Stuck.

No internet, because it’s a VA.

In the interior of the hospital so my cell reception is terrible.

Watching these government workers that OUR TAX DOLLARS are used to pay their salaries spend half of their day doing absolutely nothing and prefer it that way.

Infuriating.

The only time I felt of any use today was helping an elderly man who fell out of his wheelchair while I was on the phone in the lobby.

I’m stationed in this cubicle just waiting for something to happen. Anything. One nurse keeps coming in to ask me if starting a career in Healthcare Informatics would be a good idea.

“You have a degree in nursing?” I asked.

“Yeah…”

“Are you not enjoying nursing?”

“Oh, no! I love it. This is the first time in my life I have a job that I really love!”

She seemed pretty positive about her job...

“Then why do you want to change to Healthcare Informatics?”

“Well, the money.”

“Ok.”

I figured as much.

“Is Healthcare Informatics similar to what you do?” she asked.

“Not quite, but HCI could encompass a lot of things. Mostly though, it’s information management. A lot of database management, dealing with HIPAA compliance issues, maybe even loading and setting up desktop PC’s around the hospital.”

“Ok, ok.”

“I’m not a career counselor, but I can say this; finding a job you really love these days is difficult. If you love your job, the enjoyment of doing something you love might be worth a lot more in the long run that making a few extra dollars.”

I don't know, would you rather take care of patients all day or stare at database queries and tables all day? To have a career that pays ok is one thing – to do something that you love is something completely different. If you’re not loving nursing, then go for it! If you’re ok with nursing and you’re one of those people who swear at their computer every time a dialogue box pops up, you might want to stick with nursing.

Do you want to clean poop off of elderly people or get berated by people every time windows blue-screens like you did it to them as a personal vendetta?

One thing is for sure; if she thinks a career in IT means getting paid to sit in front of a computer all day chatting on IM’s and Facebook, she hasn’t looked into it very much. She’s never built a server rack, or worse, a battery back-up rack! She’s never had to squeeze into a crawl space to pull new network lines and get trapped with an active wasp nest. She’s never had to stand in the blast of a room-sized air-conditioning unit for hours while fixing a server in a network center. She’s never faced the horror of a failed back-up routine discovered only after a hard drive dies and takes all of its data with it. She’s never had to deal with the complaints of people who depend on “geeks” to keep their work systems functioning properly despite the ridiculous actions of software companies, constant security threats from the outside world and litany of bureaucratic nonsense IT departments have to deal with.

Sorry if I’m ranting, but the rant is keeping me awake for the moment.

It’s going on 3PM. There’s a show at the history museum down the street. I think I’m going to call it a day, grab my camera and go see it...