A story from my travels - March 2008.

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Stuck in Oklahoma City. Weather moving through Chicago, all flights to the east are cancelled or delayed, including my cancelled flight to Chicago.

But they moved me to American Airlines. They have a flight to Chicago that is delayed, but not cancelled...

Me: "So, American Airlines's pilots know how to fly into Chicago when there is weather, but United's pilots don't?"

Ticket Agent: *blank stare*

Why does United constantly cancel flights through O'Hare whenever there is even a hint of weather?

Besides the fact United has picked some of the WORST locations for hub airports; Chicago, Denver...

Maybe when choosing an airport to fly 30-40% of all of your domestic flights from, you should pick an airport where the weather doesn't suck 90% of the time???

Just a thought.

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Never mind. That flight cancelled too.

Stuck in Oklahoma, and no KC, this isn't OK.

I even tried to get a flight to Vegas and red-eye back to Philly. Best I could do was a 5:30am out to Detroit.

But I had a very helpful and sympathetic ticket agent assisting me who gave me a free hotel room voucher, a dinner voucher and a breakfast coupon for the airport tomorrow morning.

She also commented several times I was the nicest and most patient person she had to help all day.

...see? Being nice is always the best, first approach.